Glossy mobile anger

by admin on July 14th, 2018

filed under 南京夜网

Resident Doug Wiggins with the mobile phone tower in the background. A roving cameraman, he is one of many who rely on mobile coverage to conduct their business.
Nanjing Night Net

ASKING Glossodia residents on Facebook what their mobile coverage had been like in September was like a red rag to a bull.

The work in progress.

After hearing several complaints from home businessesthat mobile coverage had been patchy or“98 per cent non-existent” during that month, and that some had to travel to Wire Lane to get any reception,the Gazette asked the carriers what was going on.

Telstra said Optus was working on the tower but that the tower itself was owned by Axicom. Vodafone said it wasn’t them, but confirmed thatworks had beencarried out on the towerfor most of September, impacting on mobile services.

Optus confirmedit was them carrying out the work. “It began late August and ran until September 25,” a spokeswoman said. “There were intermittent outages during that time as they had to turn the tower off for the technicians to work safely on it.”

She said they had to work on the hardware for the tower toallow future upgrades. The good news was that she said the work would benefitall the carriers on the tower.

“We apologise for any inconvenience during the work. If customers have any problems they can ring 133 937,” she said. However she confirmed that was only for Optus customers.

The Vodafone spokeswoman said they wouldbe adding 4G to the Glossodia site by the end of the year, which “will deliver faster data speeds and improve the overall customer experience”. She said there would be a “very minimal disruption”to services during the installation.

Glossodia resident and roving cameraman by tradeDoug Wiggins, who relies on his mobile phone to get business, said he’d been battling Telstra for five years to get better coverage from the James Street tower.

“We’ve had technicians out here –they installed a smart antenna, like a mobile repeater,” he said. “It costs $700 but we made them give it to us for nothing. It’s made it workable around the house.” He said you need a YAGI antenna though, to make it work.

“And we’re only 1.3km from the James Street tower, it’s nearly in sight. But the James Street tower is one of the shortest towers I’ve seen, and surrounded by gum trees.If they put in a taller tower then some mobile signal wouldreach down into the lower land contours.”

Facebook respondent Darryn Reid said in total hewas without service for eightdays. “As a labor hire worker this meant I couldn’t receive calls. I will never know how much money it cost me.”

This story Administrator ready to work first appeared on Nanjing Night Net.

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